What We Collect
When you send a form, we receive the details you type: name, phone, email, which cleaning you're after, where, and your message. When you call, the call-tracking service logs the caller's number plus the call's date, time and length, and a recording may be kept.
Like most websites, this one also gathers basic technical details through the call-tracking script, such as the page you came from, your browser type and approximate location based on your internet connection. We don't use advertising trackers on this site.
Why We Collect It
To answer your request, give you a price, book and carry out cleaning, and keep a record that your enquiry came through this website. That's all.
Who Sees It
Your request goes to the independent cleaning business described in How This Referral Works, so it can contact you. Forms are delivered through Formspree and calls are handled through WhatConverts, each of which processes the data on our behalf under its own privacy terms. We don't sell, rent or trade your information to anyone.
How Long We Keep It
Enquiries are kept for as long as needed to respond and serve you, and for a reasonable time afterward for record-keeping, usually no more than two years unless you become a regular client.
Your Choices
You're entitled to view what we've stored about you, have it fixed if it's wrong, or have it erased. Ask through the contact form. A reply follows in 30 days or less. These rights come from Canada's federal privacy law (PIPEDA); if our answer doesn't satisfy you, the federal Privacy Commissioner's office accepts complaints.