Tell Us Soon
If a visit missed something, something was damaged, or you're unhappy for any other reason, tell us as soon as you can, ideally within two days of the visit while the details are fresh. Call 1.705.572.0314 or use the contact form and include the date of the visit, the address and what happened. Photos help.
What Happens Next
Expect a reply from the cleaning business within one business day, as a rule. It will listen, ask any questions needed, and propose a fix. Depending on the problem, that might be coming back to redo the missed area, adjusting the price, or working out what to do about damage.
If You're Still Not Satisfied
If the first answer doesn't settle it, say so and ask for the concern to be reviewed again by whoever runs the business. If you still can't agree, Consumer Protection Ontario can explain the options open to you.
Who Handles Complaints
Concerns about cleaning are handled by the independent cleaning business that did the work, not by the owner of this website. See How This Referral Works. If you have trouble reaching the business, send a message through the contact form and mention "concern" so it gets passed on.